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Apple posts iPhone credit instructions

  • Story Highlights
  • $100 iPhone credit available for people who bought before August 22
  • Early buyers must fill out a form on Apple's Web site
  • The credit can be redeemed only inside the United States
  • The credit cannot be used inside the iTunes store or for Apple store gift cards
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SAN JOSE, California (AP) -- Apple Inc. has begun allowing people who bought iPhones before the higher-end model's price was abruptly slashed to apply for a $100 store credit.

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Apple CEO Steve Jobs holds up an iPhone.

The company said the credit would be available for people who bought either the $599 8-gigabyte, iPhone or the $499, 4-gigabyte model before August 22. People who bought the phones more recently are eligible for refunds.

Those early buyers must fill out a form on Apple's Web site to have the retail or online store credit delivered to them electronically.

The credit can be redeemed only inside the United States, and cannot be used inside the iTunes store or for Apple store gift cards, according to terms listed on the company's Web site.

Apple Chief Executive Steve Jobs announced the credits a day after irking early iPhone buyers September 5, when he cut the price of the expensive model by $200 and said the cheaper device would be discontinued. The price cut came less than 10 weeks after the hybrid cell phone-iPod's highly anticipated June 29 launch.

The credit claim form on Apple's Web site requires users to enter the phone number and serial number of their iPhones. They then get a text message with an access code that's needed to generate the store credit in the form of a credit number and PIN. The deadline to submit a claim for the $100 is November 30.

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The deadline for people who purchased iPhones between August 22 and September 4 to submit refund claims is September 19.

Apple shares dropped 5 percent the day Jobs announced the price cut, which the company said would boost holiday sales. The stock regained some of the ground lost on Monday, when Apple announced it had sold its one-millionth iPhone. E-mail to a friend E-mail to a friend

Copyright 2007 The Associated Press. All rights reserved.This material may not be published, broadcast, rewritten, or redistributed.

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